Client retention for salons

Next month's takings are already in your client list.

Fuqi messages the clients who are due, wins back the ones who quietly stopped coming, and fills a cancelled slot before the chair goes cold — in your salon's voice, straight into your booking system.

Set up by us · Nothing for the front desk to learn · You approve messages before they send

Money finder Live estimate
Dormant client value sitting on your list240 lapsed clients × average visit $28,800
Win-backs10% of lapsed clients return over 90 days $960
Due-date rebooking3% of active clients book a visit they'd have skipped $2,016
Cancellations refilled2 empty slots a week, offered out automatically $960
Recovered per month $3,936

An estimate using typical recovery rates, not a promise — your own booking data replaces every number here on day one. Software is $350/month, so this is what has to be beaten before Fuqi is worth keeping.

< 60 secfrom cancellation to the slot being offered out
Your voicetrained on messages your salon has actually sent
In dollarsthe dashboard counts money, not messages

Where salon money goes

Salons don't lose clients loudly. They just quietly stop coming back.

No one complains. No one cancels their membership. The gap between visits gets a bit longer, then a bit longer, and one day they're someone else's client. Three leaks, all fixable, all worth real money.

Leak 01

The client who was due in March

Six weeks turns into ten, ten turns into never. Nobody meant to lose them — everyone was busy on the floor.

Fuqi: messages them the week they're due, offers their usual slot, books it straight in.

Leak 02

The list you never work

Hundreds of past clients sitting in the system. Everyone knows there's money in there. Nobody has an afternoon spare to go through it.

Fuqi: works the whole lapsed list in the background, one personal message at a time.

Leak 03

Tuesday's 2pm cancellation

An hour's notice, a full hour of a stylist's day gone. Filling it means ringing around while you've got a head of foils in front of you.

Fuqi: offers the slot to the clients most likely to take it, within the minute.

How it works

Done for you. The front desk doesn't change a thing.

We connect your booking system

Fuqi reads your appointments and client history — who's due, who's lapsed, what they normally book. It sits on top of what you already use. Nothing gets replaced.

We do this part

It learns your salon's voice

Send a handful of messages your salon has actually sent clients. Fuqi picks up the tone — warm, casual, however you talk — so nothing that goes out sounds like a marketing blast.

About 15 minutes

You approve, it sends

Messages queue up for a quick yes from you, then go out and book clients straight into the chair. The dashboard shows what came back, in dollars.

A minute a day

Pricing

Start with the software. Add new-client marketing only if you want it.

The software is the product. Ads are an optional extra on top — never the thing you're really buying.

Most salons start here

Fuqi Software

Everything that gets your existing clients back in the chair.

$350 /month
  • Connects to your booking system — set up by us
  • Rebooking messages when clients are due
  • Lapsed-client win-back, worked continuously
  • Cancellations offered out automatically
  • Every message in your salon's voice, approved by you
  • Dashboard in dollars recovered, not messages sent
Apply for a founding spot

Fuqi + Growth

For salons that also want a steady flow of new clients coming in.

$2,500 /month
  • Everything in Fuqi Software
  • Instagram & Facebook campaigns run for you
  • Creative made monthly — no shooting-and-hoping
  • Monthly strategy review on real numbers
  • Capped intake — a limited number of salons at a time
Book a call about Growth

Ad spend is paid direct to Meta and is separate from the fee. Month to month — no lock-in contract.

Multi-location groups and franchises — by application.

Risk, removed

If it doesn't pay for itself, it isn't worth having.

The guarantee

90 days to beat its own cost

If Fuqi hasn't recovered more than it cost you across your first 90 days, those months are refunded. The dashboard counts in dollars precisely so this is never an argument — you'll be able to see it yourself, every week.

Founding salons

A small number, taken on properly

We onboard a limited number of salons at a time, personally, while the rebooking engine proves itself in real chairs. Founding salons keep founding pricing for as long as they stay — and what they need next is what gets built next.

Founding salons

Tell us about your salon.

It isn't a waitlist. If it's a fit, we set you up, connect your booking system, and you start seeing recovered bookings — with your first month's numbers measured against the estimate you just ran.

  • Setup done for you — nothing for the front desk to learn
  • Every message approved by you before it sends
  • Founding pricing, kept for as long as you stay
  • Month to month. Leave whenever it stops paying for itself

Works with Simple Salon today. More booking systems as we onboard.

Book a 30-minute call

Pick a time that suits and we'll walk through your salon's numbers together — what's sitting in your client list, and whether a founding spot's the right fit. No obligation, no automated sales sequence.

Book a founding-spot call →

Works with Simple Salon today. More booking systems as we onboard. We'll only use your details to talk to you about Fuqi.